Enhancing Communications with C&I Customers
Virtual, Raleigh, NC
Wednesday, April 23, 2025
10:30 AM - 11:30 AM
iCalendar
Eastern Standard Time
Effective communication with your commercial and industrial customers is as essential as morning coffee. As ElectriCities members, you can leverage monthly Questline newsletters to brew stronger relationships with your key accounts, all in about 10 minutes at no cost to your utility.
Join us on April 23, 2025, from 10:30 – 11:30 EDT to learn how you can take advantage of Questline newsletters to improve customer engagement and establish your utility as a trusted energy partner. Desiree Enoch, Questline Sr. Account Manager, along with ElectriCities’ Emily Lowry, Sr. Key Accounts Manager and Matthew Allen, Lead Key Accounts & Business Analyst, will explain the benefits of using this service and show you how to customize monthly newsletters to meet your unique customer needs. This event is open to ElectriCities members in NCMPA1 and NCEMPA and suitable for both new and existing users of Questline.
You’ll learn how to:
- Get Started with Questline
- Tailor Content for Maximum Impact
- Add Customization and Utility Branding
- Boost Engagement and Satisfaction
- Gain Enhanced Customer Insights
REGISTER